CC
C. C.

1 reviews | Active since Dec 2015

14 Jan 2020, 00:58

Disappearing airtime

I bought airtime 23:30 on 13 jan, i only used my phones gallery after that. About 00:08 i bought a bundle i didn't receive the sms then i checked my balance and the airtime and bundle was not there. I phoned in only to have 2 operators telling me i used the airtime and my phone settings is not right. So basically I'm so stupid not to know i "used" the airtime supposedly and not to know my phone settings. Really now?

0
Replies (2)
Cell C
Cell C's reply14 Jan 2020, 07:50
Official
Good day C.C

Thank you for getting in touch with Cell C. 

Our support team will be in contact to assist. 

Do expect communication. 

^YM 
CC
C. C.'s update14 Jan 2020, 08:20
Reviewer Update
Thank you