TM
Thandeka M
1 reviews | Active since Oct 2015
07 Oct 2015, 08:51
DIS SATISFIED CUSTOMER
I bought a 100Gigs voucher for R100 (on special) on friday 02/10/15 and the person who emailed the voucher decided to send me 3 vouchers with no instructions that I should not use all 3. So I loaded the vouchers because I thought it was a series of vouchers adding up to 100Gigs hence I dont know how Cell C works...5days later they call me telling me I should pay R200 or they will reverse all 3 vouchers including the one I paid for!! So basically I'm paying for their *********** sfaff's mistakes! I have proof of 3 emails sent to me without any warnings that I should not use all vouchers..... SO UNHAPPY !!!!!!
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Replies (1)Cell C's replyOfficial
07 Oct 2015, 09:04Hello thandekamhl@,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Oct 2015, 09:04
Official
Hello thandekamhl@,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
