WA
Wydell A

1 reviews | Active since Nov 2017

07 Jan 2019, 22:14

Digusting service bunch of ***** and con artists

On the 22 Dec opened up a case regarding a refund which I requested for from cell c,they advised had to send proof of payment which I did several times,the fact that my first case was closed I'm appalled by this one phone call is not enough to resolve a case .case was never resolved ,open up a new one on the 31 December was advised by the agent that 1100 was gonna be refunded to me.fact that I was given false information,is disgusting.no refund yet chasing up and advised by a customer service agent it's 700 Rand a joke as cellc knows how to rob there clients and lie to them also bull**** them

0
Replies (1)
Cell C
Cell C's reply08 Jan 2019, 07:28
Official
Good morning Wydell

We want to assist and resolve this matter for you, however you did not provide your contact number and ID number which is required for security purposes.

Kindly post a private reply with the required details and one of our competent team members will assist.

Regards
Cell C | PN