TW
Trevor W
1 reviews | Active since Nov 2011
06 Aug 2024, 11:42
Devious business
At the beginning of June 2024, a Consultant from Cell C offered a Pensioner's Cell Package for R149-00 monthly subscription. For June & July 2024, R200-00 has been deducted, with NO REASON PROVIDED NOR ANY FEEDBACK !!!!!!!!!!!!! What a RIPOFF.
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Cell C's replyOfficial
06 Aug 2024, 12:06Dear Trevor Willis,
Thank you for contacting us.
We regret that your experience with us was unsatisfactory and would like to extend our sincere apologies for the frustration that this matter has caused. We have escalated this matter to our support team to investigate further, they will be in touch within 24 working hours.
Regards
Cell C | MM
Thank you for contacting us.
We regret that your experience with us was unsatisfactory and would like to extend our sincere apologies for the frustration that this matter has caused. We have escalated this matter to our support team to investigate further, they will be in touch within 24 working hours.
Regards
Cell C | MM
Best regards,
Cell C's reply06 Aug 2024, 12:06
Official
Dear Trevor Willis,
Thank you for contacting us.
We regret that your experience with us was unsatisfactory and would like to extend our sincere apologies for the frustration that this matter has caused. We have escalated this matter to our support team to investigate further, they will be in touch within 24 working hours.
Regards
Cell C | MM
Thank you for contacting us.
We regret that your experience with us was unsatisfactory and would like to extend our sincere apologies for the frustration that this matter has caused. We have escalated this matter to our support team to investigate further, they will be in touch within 24 working hours.
Regards
Cell C | MM
Best regards,