device returned and not fixed

<p>After i had reported cell c on my device i had sent in for repairs for over a month now, they called in yesterday to apologise and said that they have given the device to RAM to courier it back to me. when i check the device, the same problem that i had when i sent in the device is still the same problem im having. The sim Card does not detect on my iPad and this is the reason why i took back the iPad in the first place. I hardly used that IPad when i called in for it to be collected again. it was less than 7 days after delievery that i had the sim card detecting problem and i called in cell c. Even then before they came to fetch the device i had diffficulties to get them to come back and fetch the device. Yesterday i was called by on of the agencies and told my device was fixed and is being sent back to me. I recieceved the same device that is still not detecting the sim. This is unfair treatment. Im paying them for goods that are damaged and they are not doing anything about the problem. </p>