VN
Vuyani N
1 reviews | Active since Feb 2018
21 Feb 2018, 21:33
Device replacement
I have been waiting for more than 8 weeks for a phone replacement from CellC and its insurance partner. While being billed for both months for a service I am not being provide and having paid the excess fee
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Replies (2)0
Replies (2)
Cell C's replyOfficial
22 Feb 2018, 08:53Good morning Vuyani
We have requested one of our team members to follow up on this matter with Csurance and assist. We apologize for the poor service.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Feb 2018, 08:53
Official
Good morning Vuyani
We have requested one of our team members to follow up on this matter with Csurance and assist. We apologize for the poor service.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
23 Feb 2018, 13:01Please be advised that Moses has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Feb 2018, 13:01
Official
Please be advised that Moses has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,