1 reviews | Active since May 2015
device not repaired by repair centre
Hi my name is Bernice and i have a problem with my device i got on contract from CELL C my device was getting extremely hot when listening to music or working on Internet... i use to work at vodacom repairs so i know have to treat a device!!! 2 weeks ago while searching on google my device start flickering and the device just died!!! The device was NOT pluged in!! So i removed my battery, the device smelt like it burned!!! The device is still under warranty!!! Not even 7 months old!!! I called the repair centre this morning and they say the device has liquid damage i asked for proof and still did not receive proof of damage!!! My problem is the device burned its a faulty device!!! I know how to treat a device there can't be liquid damage on the device!!! THE DEVICE BURNED!!! IM NOT PAYING R500 A MONTH FOR SOMETHING I CAN'T USE!!!! i don't have insurance but even if i did im not claiming through insurance because IT IS A FAULTY DEVICE!!! I WANT A NEW DEVICE!!!!
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
