nZ
nompumelelo Z
1 reviews | Active since Oct 2013
23 May 2023, 13:03
Device not delivered, Account debited more than the agreed amount, incorrect delivery address. Cell
My sister has a cellphone contract with Cell C, she added a laptop a month ago till today it has not been delivered. we call the call centre they say they delivered to wrong address. Furthermore they debited my account late after the due date stating the account had no funds which was not true, they took R299 plus R70 and still I don't have my device can Cell C please reimburse my funds and can they cancel my order. I am done waiting.
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Replies (5)0
Replies (5)
Cell C's replyOfficial
23 May 2023, 13:38Good day nompumelelo
Thank you for contacting us.
Please accept sincerest apologies as we look into this matter. We will be in touch shortly.
^NT
Thank you for contacting us.
Please accept sincerest apologies as we look into this matter. We will be in touch shortly.
^NT
Cell C's reply23 May 2023, 13:38
Official
Good day nompumelelo
Thank you for contacting us.
Please accept sincerest apologies as we look into this matter. We will be in touch shortly.
^NT
Thank you for contacting us.
Please accept sincerest apologies as we look into this matter. We will be in touch shortly.
^NT
nZ
nompumelelo Z's updateReviewer Update
23 May 2023, 13:46Thank you for your response please reach my sister on the number I provided
nZ
nompumelelo Z's update23 May 2023, 13:46
Reviewer Update
Thank you for your response please reach my sister on the number I provided
Cell C's replyOfficial
23 May 2023, 13:57You're welcome.
^NT
^NT
Cell C's reply23 May 2023, 13:57
Official
You're welcome.
^NT
^NT
nZ
nompumelelo Z's updateReviewer Update
24 May 2023, 09:04Cell C
You make promises and you don't follow up on that promise, can you kindly please cancel this contract for the Laptop, you can confirm this on call with Dimakatso Tsotetsi, also you need to reverse the funds you took on the account.
I will find another ISP that will deliver on time and make sure that debits within the stipulated time frame.
Thanks
You make promises and you don't follow up on that promise, can you kindly please cancel this contract for the Laptop, you can confirm this on call with Dimakatso Tsotetsi, also you need to reverse the funds you took on the account.
I will find another ISP that will deliver on time and make sure that debits within the stipulated time frame.
Thanks
nZ
nompumelelo Z's update24 May 2023, 09:04
Reviewer Update
Cell C
You make promises and you don't follow up on that promise, can you kindly please cancel this contract for the Laptop, you can confirm this on call with Dimakatso Tsotetsi, also you need to reverse the funds you took on the account.
I will find another ISP that will deliver on time and make sure that debits within the stipulated time frame.
Thanks
You make promises and you don't follow up on that promise, can you kindly please cancel this contract for the Laptop, you can confirm this on call with Dimakatso Tsotetsi, also you need to reverse the funds you took on the account.
I will find another ISP that will deliver on time and make sure that debits within the stipulated time frame.
Thanks
nZ
nompumelelo Z's updateReviewer Update
24 May 2023, 10:17*** or ***
nZ
nompumelelo Z's update24 May 2023, 10:17
Reviewer Update
*** or ***