Deteriorating service at cell c

I have been a client of cell c for +8 years. I am gatvol of the way the service is deteriorating especially in the call centers. I strongly believe that agents that are supposed to help us in Zulu/Xhosa are never trained properly or are neglected.<br> <br> Today I called cell c with a complaint. The first greeting was a sigh and giggling and then a very tired official greeting. I will be shocked if the person I spoke to has ever been trained and I believe she does not even know that I am a client. Having been with cell c for so long I wanted to score the person who gave the service at the end of the call. She made me wait for a further 5 minutes before I could score her, because she did not drop the phone.<br> I am livid with anger and there is no where to start or end because the whole interaction was a horrible nightmare and full of condescending remarks. I cant be calling about a complaint and you have to complain now about the person you are complaining to. This is ...<br>