dB
daniel B

1 reviews | Active since Mar 2015

22 May 2019, 12:48

Dept to Cell C *****

In 2017 i was the victim of identity theft. 2 ********** cellphone contracts were opened using my ID at a Cell C store in Centurion (I live in Port Elizabeth). I immediately went to their PE branch and found that debit orders were going off for these contracts. I then emailed through all the necessary documents, case numbers and affidavits and the debit orders stopped. I have recently app**** for a household bond and now the bank wont process my application because it still says that i owe Cell C R1500.00 for those ********** contracts. Cell C has proof that it was not me who opened those contracts, yet I am still inconvenienced two years later because their screening process obviously never worked. I give up on these big companies that clearly don't care for the everyday person

0
Replies (2)
Cell C
Cell C's reply22 May 2019, 13:33
Official
Our team will investigate your query and provide you with feedback with the aim of resolving this matter. 
 
Apologies for the inconvenience caused by this.

Regards
DA

dB
daniel B's update22 May 2019, 13:36
Reviewer Update
How do you plan on doing so without any of my information?