CZ
Chevaunne Z

1 reviews | Active since Jul 2013

10 Jul 2019, 08:03

DEMOERIN VERBY!!

So I received my Bill for the month and Cell C charging me R426.66 instead of my normal R199.74 for the contract that I asked to be 2gigs thats R99.87 a month for both my contracts that I have with them. I refuse to pay for Angelinah Mamabolo's damn mistake. I stated in my complaint above that I will sue should my account be more than what I signed up for. I thought this damn problem was resolved but the Pinnacle100 is still on my damn contract added. I called yesterday to enquire and still I had no feedback from CELL C - I am strongly considering to take out other services as Cell C tend to employ *********** PEOPLE on a regular basis - go listen to the recording between myself and Angelinah Mamabolo. I did not sign up for Pinnacle100 - I refuse to pay R426.66. I'm getting sick and tired of this back and forth **** now!!!!!!!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply10 Jul 2019, 09:22
Official
Good morning Chevaunne

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day. 

We apologize for the inconvenience caused. 

Regards 
Cell C | PN 




Best regards,

CZ
Chevaunne Z's update11 Jul 2019, 08:01
Reviewer Update
still no communication whatsoever!!!