Delivery in 1 DAY, so only next week sometime!!

I was called yesterday 11:00am 25 Mar'15, by an outsourced company hired by CellC, 2 upgrade my contract.I was advised that the phone could be delivered 2 me on the same day.So due 2 me leaving for holiday I thought this would be perfect, if the delivery took longer I would have 2 declined.I called 2 follow up yesterday at 15:00 2 see how far it was.I was advised that the delivery hadn't been processed as yet. The gentleman sent the request through & he advised that I should call today 26 Mar'15.Today I was advised that delivery takes 3-7 working days & that they are waiting for RAM 2 collect the phone.This is now not what I was advised the day before.I asked them if I could call RAM 2 find out how far the delivery is & was advised that I couldn't follow up & neither could they?There hasn't even been a waybill number issued.In fury I called head office where they just put me through 2 a consultant, who couldn't help.I was falsely advised that I would have my phone within 2days & have now just renewed another 24mth contract. I feel like I was **** 2 in order for me 2 renew.I am not satisfied & as a corp company, even the outsourced employees should be inline with the correct process