DELIVERY DELAY AND INCOMPETENCY

I app**** for a cell phone contract with cell c on the 10/11/15, my application was submitted or lodged till somewhere around the 18/11/15 after I did a follow up given that I was told that a follow up is going to be made on my behalf and I would be updated. On the 20/11/15 the necessary documentation is requested from me mind you I submitted the information without them asking on the 18th already! CELL C delayed, they failed to keep a timeline, fair enough . . . let's say she's overworked(highly unlikely). The courier calls me today to notify me of the delivery, to my suprise he has been given the INCORRECT delivery details by the representative Refiloe Morilane from cell c who I am informed put the details on but they were somewhat not captured!<br> <br> As I am writing this report I can calling in between Cell c and the Courier company to drive out and collect the device, highly *********! I AM COMPLETELY UNHAPPY WITH THE SERVICE RENDERED. CELL C IS ONE OF THE COUNTRY TOP FOUR SERVICE PROVIDERS WHO HAVE GIVEN ME SUCH GRIEF! Please educate your staff on the matter of urgency, when you go digging into our accounts looking for your monthly premium we dont give you grief. PS UNHAPPY CLIENT