Delay in recharge

I've made an online purchase for data for CellC, its now been an hour and still no data, I've even purchased another data bundle but nothing, the funds have definitely gone off from the account. I am in deseperate need to access an application hence purchasing the data. Cell C is really a pathetic service provider, very frustrating often having to deal with various delays, never any communication of network errors or anything. I want this issue to be resovled, its been more than an hour now, I want my data!