hC
henry C

1 reviews | Active since May 2013

02 Oct 2018, 14:09

De*****ing customer and *********** staff

Lungile Ntuli Wed, Sep 26, 3:37 PM (6 days ago)to me Good day I sent your query to Legal, they have not responded yet, they will advised us on the status of your account Regards Lungile

This follows a query lodged on 26 September 2018,here is the respond from cell c EMAIL FROM CELL Good day The payments made R300x2 and R200 are not reflecting on our system. Can you request Nu Debut to update them.

Regards Lungile

I tried call cell c I was sent pillow to post:

Henry Chelhango ********** 11:51 AM (2 hours ago) to LNtuli

Good day Ntuli Your real making my life so difficult Ntuli,NU DEBUT indicate to me that the account is handed over to cell c,and i think you are aware of this ,they clearly said i must send proof of payment to cell c ,to update since you have my file with remaining balance from nu debut,what suppose to happen is to take the balance from nu debut and subtract all the payment transaction made,Your not honest even yourself Ntuli you said to me legal is working on reconciling the transactions and they will provide answer, so this comes a surprise to me, Can you do the right thing please, I hope there is accountant there, this doesn't even need strong financial background, Even ABET people can solve this.

***********

0
Replies (1)
Cell C
Cell C's reply02 Oct 2018, 15:15
Official

Good afternoon Henry

Kindly refer to Lungile's email, sent a few minutes ago.

Regards

Cell C | PN