De*****ed by Agent - No Accountability.

I transferred data to my daughter Cell phone. I selected 1 Gig data to transfer. When the Data was received it was received as Mid-night data. That was not the option I selected and not the option she needed being at School needing to access internet for a project. I called the call Center who advised me that that cannot see what option I selected and that there was nothing they could do. In other words I had to take responsibility for making the incorrect selection. They then offered me to purchase 1 Gig Data bundle that will expire at the end of this month that they said I will be able to transfer to her because I purchased it. When I tried to transfer it I am blocked by the limit of 1 Gig for the month. So now I have purchased data that I cannot use and and will expire before I can transfer it. What made me upset is that the next helpdesk agent tells me there is nothing they can do. They understand that I was advised incorrectly and sold something I cannot use but there is nothing she can do. I do not want to be understood I want to be helped. I have asked for a Manager to call me back and am now waiting. Truly dissatisfied Client of many years.