De*****ed account by Cell C employee

Cell C again, I have reported a dispute regarding the billing of my account, I went to the head office on the 28.11.22 and spoke to Tshiamo Phuthiyagae in customer service who advised a Cell C employee by the name of tebogo has been de*****ing clients and advise I must go to the police and request an affidavit stating I have one account with Cell C which I did as it turned out Im one of the victims…now the problem is Tshiamo did nothing about my query yet she promised she’ll get to the bottom of it, this month’s billing is still incorrect, ive been billed twice, I have been calling her, texting and sending emails with no response….I took it upon myself to call my bank and reversed two months of the incorrect debited amounts due to bridge of contract…..people out there, whoever has an account with Cell C this a warning that you please check your billing statements if you are at all receiving your statements, I’m not receiving any statements from Cell C as the ********* changed my email address which I see Tshiamo did not fix after making the discovery, I wash my hands with this company and cannot wait for my contract ti be over