NG
NOLA G
1 reviews | Active since Apr 2016
20 Apr 2016, 13:37
DEFECTIVE CELL C SIM CARD
This is the third time in 5 months that my sim card just stopped working. my last sim swap was done 1 month ago.<br> this is unacceptable. I cant keep paying for a new sim card and R50 every time for a sim swap especially when I havent damaged it. It had not been taken out of my phone so how does it get damaged? Please can someone offer me a sensible reason as the call centre is unable to provide me with one. <br> The individual that assisted me at the cell C shop assured me that the Trace sim card will not fail however 1 month later, here I am with another failed sim card.<br> <br>
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Cell C's replyOfficial
20 Apr 2016, 14:43Hello INOLA,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Apr 2016, 14:43
Official
Hello INOLA,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,