HR
Hubert R

1 reviews | Active since May 2019

02 Oct 2019, 06:40

Deduction from bank account

Good day Yesterday (1 October 2019) Cell C deducted an amount of R1178.00 from my bank account without my permission after my internet service was terminated in May this year (breach of contract by Cell C) and I'm not a Cell C client anymore.

0
Replies (3)
Cell C
Cell C's reply02 Oct 2019, 08:34
Official
Good morning Hubert

Apologies for the frustration you have experienced.
 
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
 
Regards
DA
HR
Hubert R's update04 Oct 2019, 12:21
Reviewer Update
Two days later and still no reply Cell C's fibre support department. Looks like I have to go other avenues like Carte Blanche or social media to get this issue resolved.
HR
Hubert R's update08 Oct 2019, 10:57
Reviewer Update
Four days later and still no response from Cell C. Now that they've forked the money out of my bank account, I will never hear of them again and the couldn't care a damn. Now I will go the alternative way.