DJ
Dean J
1 reviews | Active since Feb 2014
29 May 2015, 12:03
Deducting more than what was agreed in the contrac
I opened a new contract with Cell C last month and the payment amount each month on the contract was R236 a month. Cell C took the debit amount off today but they took R275 off. No where did i go over my limits on data or calls etc and my contract was put on as a Top Up so if i ran out of any data etc i would need to replenish it myself and not get charged the additional expenses for going over the limit. This is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
29 May 2015, 12:11Hello Sploder,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply29 May 2015, 12:11
Official
Hello Sploder,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
