1 reviews | Active since Jan 2017

01 Jul 2019, 13:18

Deducting money when there is no contract

I have cancelled a contract due to no network. Cellc deducted money last month even though the contract was cancelled and I was told that I'll get a refund for the R799. I am still waiting for the refund

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Replies (1)
Cell C
Cell C's reply01 Jul 2019, 13:25
Official
Thank you for posting to us. 

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day. 

We apologize for the inconvenience caused. 

Regards 
DA