DJ
Debbie J
1 reviews | Active since Feb 2013
14 Mar 2016, 08:41
Decreasing of data when mobile data is off
I am very confused. I have noticed that Cell C is decreasing my data on my tablet, without my mobile data being on. When I use my Wi Fi (mobile data still off), my data is still decreasing. I have been doing screen shots since Saturday and the data keeps on decreasing and the mobile data and wi fi is off. My reference number is ***. please can someone explain this to me?
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Replies (1)Cell C's replyOfficial
14 Mar 2016, 09:55Hello DebbieJ137,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply14 Mar 2016, 09:55
Official
Hello DebbieJ137,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
