Declined Account Application

I was at the Cell C customer centre in Woodmead on Saturday for around 2,5 hours trying to open a new account with Cell C, with no joy at all. I opened a data account with Cell C in July and I asked about the process to port from Vodacom to Cell C when my contract expires, and I was assured that this would not be a problem, and that Cell C would be glad to welcome me as a customer. This turned out to be the exact opposite of what actually transpired on Saturday. My parents were also there (all the way from Mosselbay) as my dad wanted to inquire about something on his new contract at Cell C, and they had to sit and wait for what seemed to be an eternity in the cold. My father got so irritated that he did not even want to speak to anybody any more, as the Managers that Millicent spoke to just did not have any matter of urgency whatsoever, and halfway through their Vetting process, they decided to go home (Lerato and Stefan specifically) and left us \hanging"in the customer care centre. This was the worst treatment I have EVER received from ANY company !! Millicent tried her best to resolve this issue"