Deception/Lies

<p>On the 19th October 2016 I handed my Huawei P8 lite in for repairs and I was told it would take 21 days to sort out my phone little did i know that they were on joking with me). &nbsp;I called Cell C Howard Centre on the 25th October 2016 to hear if Ram Couriers had collected my phone so that it could be delivered to the Repair Centre in Johannesburg and I was assured that they have collected my phone and that I would receive an sms once the repair centre received it. &nbsp;By the 29th October I decided to call Cell C Howard Centre again to confirm if my phone was received and I was once again assured that the repair centre had recieved it. &nbsp;I then decided on the 2 Nov '16 to call the Repair Centre directly to hear if they have recieved my phone and I was told that they never received my phone at all. &nbsp;I then called Cell C Howard Centre again only to hear that my cellphone which was supposed to be at the repair centre is still at there store. &nbsp;I cannot believe we live in a time where customer service does not exist. &nbsp;The lies, the terrible service is really not acceptable. &nbsp;&nbsp;</p>