LB
Lourensa B
1 reviews | Active since Nov 2015
18 Jan 2016, 15:52
Deceived
I recently upgraded my phone with cell c and went onto the Epic 150 deal. The deal on the site says that you get R150 inclusive airtime to use as you please. I quote: \Epic value to use as MINUTES / SMS / Data<br> Inclusive Airtime R150". This I obviously understood to mean that you can buy data with this R150. When I asked this at the store the sales person said yes thats correct. Once i received my first R150 I tried to buy data with it but nothing was taken off of the airtime. So I left it"
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Cell C's replyOfficial
18 Jan 2016, 16:04Hello LouB,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Jan 2016, 16:04
Official
Hello LouB,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,