LN
Leonard N

1 reviews | Active since Feb 2011

21 May 2015, 10:31

********* and ******* pretenses

I emigrated to Spain and requested Cell C to provide me with cancellation figures to exit from my contractual obligations with them. They provided me with cancellation figures and I duly paid them the amount requested to cancel my two contracts with them. Despite numerous hellopeter.com compaints and email communications to Cell C over the past seven months, they continue to debit my bank account each and every month with R580.76. Despite the ongoing and regular complaints, they simply continue to remove funds from my account. The hellopeter.com complaints are meaningless as well. Cell C reponds, makes all sorts of promises and committments to stop their ******* and ********** activity on my bank account, but continue to help themselves to my cash.<br> <br> I know that this complaint is meaningless, however, it may highlight the absolute and complete incompetency of this company. Beware do not do business with Cell C, they are the most useless provider of cellular services in South Africa!

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Replies (1)
Cell C
Cell C's reply21 May 2015, 10:47
Official
Hello LenNunn,

Thank you for notifying us of the above.

We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN