RL
Ronald L
1 reviews | Active since Oct 2021
01 Dec 2021, 06:56
Deceased contract ***
Still no resolution after 4 Months...and replying to my initial complaint on Hello Peter on the 28 Oct 2021
Deceased contract ***
Hi,
Im saddened to say, Im STILL waiting for this to be resolved. This is beyond acceptable nevermind the frustration and pain that goes with the current circumstance.
Cleo at Cell C Carnival Mall had sent yet another email to the relevant department and surprise surprise still no resolution!!!!!!!
Please just port my number *** back to prepaid so that I can go to a Network who can offer proper customer service...
Cell C is officially to only creditor who has not closed of my deceased sons account... Pathetic!!!
I want this sorted out today!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
01 Dec 2021, 15:53Hi Ronald
Thank you for reaching out.
Do you perhaps have a reference number we can follow up on.
^NH
Thank you for reaching out.
Do you perhaps have a reference number we can follow up on.
^NH
Best regards,
Cell C's reply01 Dec 2021, 15:53
Official
Hi Ronald
Thank you for reaching out.
Do you perhaps have a reference number we can follow up on.
^NH
Thank you for reaching out.
Do you perhaps have a reference number we can follow up on.
^NH
Best regards,
RL
Ronald L's updateReviewer Update
02 Dec 2021, 15:08No reference number was given..... Look at the cases or trouble tickets logged on my number which I've supp**** several times. How about calling the Cell C Carnival mall branch and talk directly to Cleo (the only person who has been helping me) that would be the best course of action pls....
RL
Ronald L's update02 Dec 2021, 15:08
Reviewer Update
No reference number was given..... Look at the cases or trouble tickets logged on my number which I've supp**** several times. How about calling the Cell C Carnival mall branch and talk directly to Cleo (the only person who has been helping me) that would be the best course of action pls....