1 reviews | Active since Mar 2009
Debuting my account months after i left cell c
I cancelled my contract with cell c for reasons that I could complain about all day but my complaint comes after I had cancelled my contract with cell c and left 2 months ago. <br> <br> I paid my early cancellation fee and for the next 2 months they have kept debuting my account even though I am not with them anymore. <br> <br> I have phoned COUNTLESS times trying to sort his out and the call centre cannot help me, they can't give me a number to phone to sort this out as they say cellc will contact you back in the next 48 hours with your problem resolved. It's been 2 and a half weeks since this has happened and I have spoken to countless call centre people all giving me the same excuse and saying I can't help u resolve your problem, wait for them to phone you back. <br> <br> Cellc is so big in buying people out of contracts and helping new customers out, but the second u leave them for certain reasons they don't care about you and don't try and help you in anyway as I don't owe them anything. <br> <br> This is terrible and even if cellc offered R10000 to buy me out of my new contract with my new service provider I would say thanx BUT NO THANX. <br> <br> Cellc never again.
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Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
