rH
riana H
1 reviews | Active since May 2015
14 Sept 2021, 15:52
Debot order dispute
Its been almost a week later no agent has contacted me about the payment that was taken double and then when you phone an donsecurity check the cant help you then phone again and same questions and same answers and then its right they can help you. Its easy to take your money but when they need to pay it back it takes for ever. Case number was give on the 9th of september we are on the 14th and not even a phone call
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
14 Sept 2021, 16:05Good day Riana
Apologies for the unpleasant service experienced.
Please provide us with the number in question so that we can look into the matter.
^SM
Apologies for the unpleasant service experienced.
Please provide us with the number in question so that we can look into the matter.
^SM
Best regards,
Cell C's reply14 Sept 2021, 16:05
Official
Good day Riana
Apologies for the unpleasant service experienced.
Please provide us with the number in question so that we can look into the matter.
^SM
Apologies for the unpleasant service experienced.
Please provide us with the number in question so that we can look into the matter.
^SM
Best regards,
rH
riana H's updateReviewer Update
14 Sept 2021, 16:10*** case number ***
rH
riana H's update14 Sept 2021, 16:10
Reviewer Update
*** case number ***
Cell C's replyOfficial
14 Sept 2021, 18:29Thank you. We will look into it and revert with feedback.
^YM
^YM
Best regards,
Cell C's reply14 Sept 2021, 18:29
Official
Thank you. We will look into it and revert with feedback.
^YM
^YM
Best regards,
rH
riana H's updateReviewer Update
16 Sept 2021, 09:56I got a call from a lady at Cell C thank you so much for getting back to me and giving me answers and my query is resolved. I will stay a customer for many more years.
rH
riana H's update16 Sept 2021, 09:56
Reviewer Update
I got a call from a lady at Cell C thank you so much for getting back to me and giving me answers and my query is resolved. I will stay a customer for many more years.
Cell C's replyOfficial
16 Sept 2021, 10:55Hi Riana
You're most welcome and thank you for the feedback :-).
We would really appreciate if you can change your rating.
^SM
You're most welcome and thank you for the feedback :-).
We would really appreciate if you can change your rating.
^SM
Best regards,
Cell C's reply16 Sept 2021, 10:55
Official
Hi Riana
You're most welcome and thank you for the feedback :-).
We would really appreciate if you can change your rating.
^SM
You're most welcome and thank you for the feedback :-).
We would really appreciate if you can change your rating.
^SM
Best regards,