DEBITS AFTER ********** ACCOUNT WAS \SETTLED' "

So after my previous post about money being debited from ********** activity CELL C very quickly responded and said that after investigating the contract was indeed found to be ********** and that the activity on account would not continue. LIES! ! the same amount in the same ********** account has been debited twice since my post on 7 July! what lengths does one need to go to to get any customer satisfaction from cell c? they are losing paying customers because of their lack of competence! reversing a debit costs money and if cell c did what they said they would do then this would be solved but it seems it's too much to ask.