MW
Melani W

1 reviews | Active since Jul 2009

26 Apr 2017, 06:48

Debiting after contract paid up

<p>Cell C - I paid 2 of my 3 contracts up in full on the 14th March 2017 and still I am being debited monthly for the contract as well as I ported another number to Vodacom and also being billed for that number. I have sent proof of payment, spoken to consultants countless times, sent emails and still NOTHING!!!!</p>

0
Replies (2)
Cell C
Cell C's reply26 Apr 2017, 07:35
Official

Hi Melani

We have referred your complaint to one of our team members for assistance. Don't worry, everything will be sorted. Apologies for the frustration and inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply28 Apr 2017, 10:18
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN