TM
Thulile M

1 reviews | Active since May 2017

21 Jun 2017, 07:54

Debited twice for the insurance for two consecutive months

<p>This is the 4th time I am putting a review on hello peter . I am sick and tired of this cell insurance with cell I was debited on 20 May double one the insurance I am still waiting for the refund for that the same thing is happening today. If i dont get my money by the end of business on Friday I am taking this matter to the Ombudman. I alsio want to cancel this stupid insurance I am sick and tired of this . No one has the decency to call me back. </p>

0
Replies (2)
Cell C
Cell C's reply21 Jun 2017, 08:10
Official

Hi Thulile

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply21 Jun 2017, 10:39
Official

As per communication, the matter has been escalated further with CSurance.

Regards

Cell C | PN