CG
Clifton G
1 reviews | Active since May 2020
27 Jul 2021, 13:56
Debit without consent.
They debited from my bank account without my consent after I canceled our contract at its end.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
27 Jul 2021, 14:06Hi Clifton
Thank you for contacting Cell C.
The 062 has been cancelled. You were only billed for 084 number.
^NT
Thank you for contacting Cell C.
The 062 has been cancelled. You were only billed for 084 number.
^NT
Best regards,
Cell C's reply27 Jul 2021, 14:06
Official
Hi Clifton
Thank you for contacting Cell C.
The 062 has been cancelled. You were only billed for 084 number.
^NT
Thank you for contacting Cell C.
The 062 has been cancelled. You were only billed for 084 number.
^NT
Best regards,
CG
Clifton G's updateReviewer Update
27 Jul 2021, 14:21Why is R677, 29? That 084 *** number data does not cost this amount.
I called you, the lady who have been assisting me said You debited because I did not cancel the debit order for 062****577, I only canceled the contract of which that is nonsense. She also said I should have canceled also the debit order when I called for cancelation of contract. The number 062****577 is on prepaid and did not receive any airtime or minutes this.
I called you, the lady who have been assisting me said You debited because I did not cancel the debit order for 062****577, I only canceled the contract of which that is nonsense. She also said I should have canceled also the debit order when I called for cancelation of contract. The number 062****577 is on prepaid and did not receive any airtime or minutes this.
CG
Clifton G's update27 Jul 2021, 14:21
Reviewer Update
Why is R677, 29? That 084 *** number data does not cost this amount.
I called you, the lady who have been assisting me said You debited because I did not cancel the debit order for 062****577, I only canceled the contract of which that is nonsense. She also said I should have canceled also the debit order when I called for cancelation of contract. The number 062****577 is on prepaid and did not receive any airtime or minutes this.
I called you, the lady who have been assisting me said You debited because I did not cancel the debit order for 062****577, I only canceled the contract of which that is nonsense. She also said I should have canceled also the debit order when I called for cancelation of contract. The number 062****577 is on prepaid and did not receive any airtime or minutes this.
Cell C's replyOfficial
27 Jul 2021, 16:03You have been billed accordingly.
^PN
^PN
Best regards,
Cell C's reply27 Jul 2021, 16:03
Official
You have been billed accordingly.
^PN
^PN
Best regards,
CG
Clifton G's updateReviewer Update
27 Jul 2021, 19:33On what basis?
CG
Clifton G's update27 Jul 2021, 19:33
Reviewer Update
On what basis?
Cell C's replyOfficial
28 Jul 2021, 09:02Good morning,
We debited your account in June with R419 which was to be the last debit order for the 062 number.
The debit order returned unpaid on the 08th of July 2021 hence we billed you R677.29 which is including your July invoice.
If the payment did not reverse from your end. Please send us your bank statement to *** and advise once you have.
^NZ
We debited your account in June with R419 which was to be the last debit order for the 062 number.
The debit order returned unpaid on the 08th of July 2021 hence we billed you R677.29 which is including your July invoice.
If the payment did not reverse from your end. Please send us your bank statement to *** and advise once you have.
^NZ
Best regards,
Cell C's reply28 Jul 2021, 09:02
Official
Good morning,
We debited your account in June with R419 which was to be the last debit order for the 062 number.
The debit order returned unpaid on the 08th of July 2021 hence we billed you R677.29 which is including your July invoice.
If the payment did not reverse from your end. Please send us your bank statement to *** and advise once you have.
^NZ
We debited your account in June with R419 which was to be the last debit order for the 062 number.
The debit order returned unpaid on the 08th of July 2021 hence we billed you R677.29 which is including your July invoice.
If the payment did not reverse from your end. Please send us your bank statement to *** and advise once you have.
^NZ
Best regards,
CG
Clifton G's updateReviewer Update
28 Jul 2021, 15:55I don't even get why you debited R419 for because our contract ended on 11 June. So you should have debited for 11 days not for the whole month. Now you have debited me more than 24 months. Meaning you have exceeded our period of agreement
CG
Clifton G's update28 Jul 2021, 15:55
Reviewer Update
I don't even get why you debited R419 for because our contract ended on 11 June. So you should have debited for 11 days not for the whole month. Now you have debited me more than 24 months. Meaning you have exceeded our period of agreement
Cell C's replyOfficial
29 Jul 2021, 07:25The benefits were fully loaded on the 1st of June, which is why we billed you the full subscription fee . This is the same period which your bill is generated.
The device fee you are liable to pay for 24 months.
^NZ
The device fee you are liable to pay for 24 months.
^NZ
Best regards,
Cell C's reply29 Jul 2021, 07:25
Official
The benefits were fully loaded on the 1st of June, which is why we billed you the full subscription fee . This is the same period which your bill is generated.
The device fee you are liable to pay for 24 months.
^NZ
The device fee you are liable to pay for 24 months.
^NZ
Best regards,