Debit twice but debited on the 15th

Cell C still waiting for the reply on how to fix x the matter of trying to debit twice the already debited amount out old messages say you responded privately but I don't see any reply and worst of all you took me to ITC for your fault and I'm down with 9 points yohhhhhh this is how you thank me after more than 10 years with you guys😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭