hC
helen C
1 reviews | Active since Sept 2014
16 Feb 2015, 12:04
DEBIT ORGER CHANGED
I DID NOT RECEIVE MY CELL C STATEMENT THIS MONTH. AFTER MANY REQUESTS CELL C FINALLY SENT IT TODAY, THE 16th. THE DUE DEBIT DATE WAS YESTERDAY, THE 15th.<br> I NOTICED THAT THEY HAVE CHANGED THE DEBIT AMOUNT FROM R349 TO R359.<br> IS IT LEGAL TO CHANGE A SIGNED AGREEMENT? I HAVE A COPY OF MY CONTRACT WITH CELL C.<br> IF THEY HAVE DONE THIS TO ALL THEIR CUSTOMERS THEY MUST BE MAKING A FORTUNE!
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Cell C's replyOfficial
16 Feb 2015, 12:49Hello helenclementz,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Feb 2015, 12:49
Official
Hello helenclementz,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,