Debit orders for inactive accounts

Item: Cell C
Rating: 1
Author: Yolandi A

So two months ago I settled my account and paid one month in advance as I arranged an immediate cancellation. Two months went by, everything was fine. Til a debit order from cell c once again deducted money from me for an account which was cancelled two months ago and no longer active! ***?!

Helpful (0)

Replies (2)

Cell C's replyOfficial

07 Sept 2018, 07:57

Good morning Yolandi

We will get one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | PN

Cell C's reply07 Sept 2018, 07:57

Official

Good morning Yolandi

We will get one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

07 Sept 2018, 12:16

Lungi could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C's reply07 Sept 2018, 12:16

Official

Lungi could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN