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ZS
Zavala S

1 reviews | Active since Aug 2019

28 Sept 2022, 04:11

Debit orders after contract ended

I'm contract has ended and there's not upgrade or anything. No agreement on what's next and the debit order still continues.

0
Replies (5)
Cell C
Cell C's reply28 Sept 2022, 09:17
Official
Good day Zavala,

Thank you for contacting us regarding your contract that has reached maturity.

Would you like to upgrade to one of our promotional deals or would you like to cancel your contract?

^TN

Best regards,

ZS
Zavala S's update28 Sept 2022, 10:48
Reviewer Update
Hi, I would like to cancel the contract.
Cell C
Cell C's reply28 Sept 2022, 11:50
Official
Your request has been escalated to our Team and you will be contacted in the next 24 to 48 working hours.

^TN

Best regards,

ZS
Zavala S's update03 Oct 2022, 04:34
Reviewer Update
Hi,
Nothing has happened till today. I sent an email to Customer service and still no response.
Cell C
Cell C's reply03 Oct 2022, 12:06
Official
Hi Zavala

Your contract has been cancelled.

^SM

Best regards,