TK
Trevor K
1 reviews | Active since Jun 2019
02 Mar 2023, 11:22
Debit order without authorisation
You guys have been sending me debit order mandate to approve since from December 2022 - Jan 2023 in which case i have rejected them. As i have never taken any contract with you and not planning taking any even in future. Instead of accepting your nonsense you still debited my account of contract that i don't have with you. Kindly refund me back my bank charges that i incurred by thus nonsensical or cynical ways of forcing us to take contract with you. I have reverse the debit order and refrain from transacting on my account. As am not interested in doing business with you.
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Replies (3)
Cell C's replyOfficial
02 Mar 2023, 12:15Good day Trevor Keswa
Thank you for reaching out.
Please private your ID number so we can check if you have a profile with us.
Regards
NH
Thank you for reaching out.
Please private your ID number so we can check if you have a profile with us.
Regards
NH
Cell C's reply02 Mar 2023, 12:15
Official
Good day Trevor Keswa
Thank you for reaching out.
Please private your ID number so we can check if you have a profile with us.
Regards
NH
Thank you for reaching out.
Please private your ID number so we can check if you have a profile with us.
Regards
NH
TK
Trevor K's updateReviewer Update
02 Mar 2023, 13:44 I guess you are missing the point of my query. I never opened an account or contract with you and never been to your office to ask for a contract or even called your contact center. But you deliberately caused me an inconvenience of transacting in my account with authorization. Had I not reversed that debit order you will still be continuing with debiting my account. Irregardles of whatever you are telling me it’s not conceivable as I don’t need and will never need a contract with you PERIOD. STOP TRANSACTING ON MY ACCOUNT AS I DIDN’T GIVE YOU PERMISSION.
TK
Trevor K's update02 Mar 2023, 13:44
Reviewer Update
I guess you are missing the point of my query. I never opened an account or contract with you and never been to your office to ask for a contract or even called your contact center. But you deliberately caused me an inconvenience of transacting in my account with authorization. Had I not reversed that debit order you will still be continuing with debiting my account. Irregardles of whatever you are telling me it’s not conceivable as I don’t need and will never need a contract with you PERIOD. STOP TRANSACTING ON MY ACCOUNT AS I DIDN’T GIVE YOU PERMISSION.
TK
Trevor K's updateReviewer Update
01 Apr 2023, 11:32If this account is being investigated for ***** why are you still doing debit order or it.Today you went to debit my account again and I have to reverse the debit order again.You are truly a bunch of buffoon and what is difficult to stop the debit order from going through my account.You are truly inconveniencing my as you are affect my credit rating as now I have to wait for months before I apply for anything as I have unpaid debit orders from you *****ulently debiting my account.STOP TRANSACTING ON MY ACCOUNT.I stated when I started this complaint that I will never take up a contract with you guy and you are a useless company and proving me right every month.I can’t be going to reverse the debit order every month as this is tiring,irritating, nonsensical and very stressful to deal with such idiots.
TK
Trevor K's update01 Apr 2023, 11:32
Reviewer Update
If this account is being investigated for ***** why are you still doing debit order or it.Today you went to debit my account again and I have to reverse the debit order again.You are truly a bunch of buffoon and what is difficult to stop the debit order from going through my account.You are truly inconveniencing my as you are affect my credit rating as now I have to wait for months before I apply for anything as I have unpaid debit orders from you *****ulently debiting my account.STOP TRANSACTING ON MY ACCOUNT.I stated when I started this complaint that I will never take up a contract with you guy and you are a useless company and proving me right every month.I can’t be going to reverse the debit order every month as this is tiring,irritating, nonsensical and very stressful to deal with such idiots.