CM
Charmaine M
1 reviews | Active since Jul 2016
28 Oct 2019, 05:00
Debit order refund
Your admin is really poor, my contract with you is finished but you are still debiting my bank account, remove my bank details from your system and refund me my money today!
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Replies (1)
Cell C's replyOfficial
28 Oct 2019, 08:07Good morning Charmaine
Did you give a cancellation notice? If you didn't, as per the T's & C's of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract canceled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
^PN
Did you give a cancellation notice? If you didn't, as per the T's & C's of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract canceled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
^PN
Cell C's reply28 Oct 2019, 08:07
Official
Good morning Charmaine
Did you give a cancellation notice? If you didn't, as per the T's & C's of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract canceled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
^PN
Did you give a cancellation notice? If you didn't, as per the T's & C's of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract canceled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
^PN