NN
Nomadinga N
1 reviews | Active since Feb 2019
25 Sept 2019, 14:55
Debit order issue.
I wrote a review regarding Cell C and thier failure to account for a debit order on the 14th of August 2019. Moses Mo***eng who called and advised me that he was the head of that dept dealt with my query and promised to come back to me within 48 hours. This promise was made on the 19th and today is the 25th and have not heard from him. If this issue is not resolved I will reverse every debit order that will be submitted starting from October. I have send him email after email and he is not responding. Cell C is the worst service provider I have ever dealt with.
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Replies (2)
Cell C's replyOfficial
25 Sept 2019, 16:02Good Day Nomadinga
Please note that we are following up with Moses and will provide feedback as soon as possible.
Apologies for the negative experience that you had with our customer service agent.
^NS
Please note that we are following up with Moses and will provide feedback as soon as possible.
Apologies for the negative experience that you had with our customer service agent.
^NS
Cell C's reply25 Sept 2019, 16:02
Official
Good Day Nomadinga
Please note that we are following up with Moses and will provide feedback as soon as possible.
Apologies for the negative experience that you had with our customer service agent.
^NS
Please note that we are following up with Moses and will provide feedback as soon as possible.
Apologies for the negative experience that you had with our customer service agent.
^NS
NN
Nomadinga N's updateReviewer Update
25 Sept 2019, 16:13Moses failed how long is this issue going to go on? I send him proof of my bank statement showing the debit order of the 15th August what is the problem where is this money where did it go to or rather who was it allocated to?
I will reverse all the debit orders starting October until this is sorted.
I will reverse all the debit orders starting October until this is sorted.
NN
Nomadinga N's update25 Sept 2019, 16:13
Reviewer Update
Moses failed how long is this issue going to go on? I send him proof of my bank statement showing the debit order of the 15th August what is the problem where is this money where did it go to or rather who was it allocated to?
I will reverse all the debit orders starting October until this is sorted.
I will reverse all the debit orders starting October until this is sorted.