Debit order incompetence

Item: Cell C
Rating: 1
Author: Daniel T

Six months ago I canceled my cell c contract as I did not want to renew it. After successfully canceling I was still debited, so I reversed the debit order and phoned them. They said the problem was resolved. Now 6 months later this has been happening every month, Cell C debits me and I have to reverse it and phone them. The incompetence is starting to reach the levels of Telkom. How much longer will this continue before it's resolved????

Helpful (0)

Replies (2)

Cell C's replyOfficial

29 Jan 2020, 15:31

Good day Daniel Tal

Thank you for contact Cell C.

Please private message us your Cell C/ID number. We would be glad to assist you.

^NT

Best regards,

Cell C's reply29 Jan 2020, 15:31

Official

Good day Daniel Tal

Thank you for contact Cell C.

Please private message us your Cell C/ID number. We would be glad to assist you.

^NT

Best regards,

Daniel T's updateReviewer Update

30 Jan 2020, 05:51

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Daniel T's update30 Jan 2020, 05:51

Reviewer Update

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Debit order incompetence

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