1 reviews | Active since Mar 2009
Debit order *****
<p>I am quite upset. I responded to sms (which I still have) , opted for my debit order to be deducted 20/12. I saw on my bank statement, however that they attempted to deduct on 15/12, resulting in a returned debit, and returned debit order charge. This is not acceptable. I did not agree to this. Besides the bank charges, this now means that my banking profile, as well as my credit profile gets affected. I am not happy about this. I'm sure I will just get a "sorry for the inconvenience" nonsense response, and that is it. That will not change anything. This is *******, and it is not acceptable. I have been a loyal customer for many years, and you make good money off me. It has been a long time since I have had any negative issues with Cell C, but this really upsets me in a big way. You don't do things like this.</p>
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Best regards,
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Best regards,
Patrick has been in contact with you to assist with this matter.
Regards
Cell C | DA
Best regards,
Patrick has been in contact with you to assist with this matter.
Regards
Cell C | DA
Best regards,
