1 reviews | Active since Sept 2014
<p>My mother is only paid at the last minute of the last day of the month. Often, her salary has not cleared into her account by the time cell c debit her. So most months the payment bounces and she has to pay penalties on it. We have requested on numerous occasions for the debit order date to be changed by keep being told debits can only be on the last day or on the 15th of the month. Surely this is not the case! I am on Vodacom and was able to select ANY date for my debit order. Call centre staff spend most of the call shouting and arguing with her or us when we try to get assistance with this.</p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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