Debit Order Date Change

Item: Cell C
Rating: 1
Author: Shaun B

Hi Cell C is it so difficult just to do a simple Debit Order Date change ....I started a new job and simply ask them just to change my debit order date but was advise it can only happen in 2 month time I have always paid on time but this is really ridiculous now I will sit with a bounce debit order .... You guys are really very unprofessional

Helpful (0)

Replies (4)

Cell C's replyOfficial

12 Dec 2017, 15:49

Good afternoon Shaun

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C's reply12 Dec 2017, 15:49

Official

Good afternoon Shaun

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Shaun B's updateReviewer Update

12 Dec 2017, 15:52

Hi Thanks for the reply hope to hear from you soon

Shaun B's update12 Dec 2017, 15:52

Reviewer Update

Hi Thanks for the reply hope to hear from you soon

Cell C's replyOfficial

13 Dec 2017, 08:11

Palesa confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,

Cell C's reply13 Dec 2017, 08:11

Official

Palesa confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,

Shaun B's updateReviewer Update

13 Dec 2017, 08:20

Hi yes she did but still could not help me ....I don't understand how in today's high tech word we live in your system cannot make as simple mid month date change you guys are really something....also just to inform you I will not have funds available on that day ....so please don't try and contact me

Shaun B's update13 Dec 2017, 08:20

Reviewer Update

Debit Order Date Change

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