1 reviews | Active since Jan 2017

11 Nov 2020, 13:24

Debit order complaint

Good day,

I have a contract with Cell C. I changed my banking details but they still debting from old my bank account and not the new one. So I am in the minus with my old bank because of this matter. I went personal to the store to change my banking details but they still haven't changed it. Went to bank as well to Stop the debit order but it's still reflecting. Pathetic service provider.

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Replies (1)
Cell C
Cell C's reply11 Nov 2020, 13:55
Official
Hi Kaylin 

Thank you for reaching out to us. 

We have referred your request to our Social Media support team to assist in updating your banking details. 

Sincere apologies for the level of service rendered to you. 

^MM