CS
CHRIS S
1 reviews | Active since Apr 2011
17 Jul 2015, 13:18
DEBIT ORDER AFTER CONTRACT CANCELLED
I cancelled my son's contract (in my name) in May. He started paying pay as you go on 17 June 2015. I was debited this week again.<br> <br> I called the call centre who said it was correct and I must claim from some other department - she said she would put me through but I waited ages and got no response. I really don't see why I should be paying a month later after my son has been forced to top up his balance.
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Replies (1)Cell C's replyOfficial
17 Jul 2015, 14:11Hello cbsloane,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Jul 2015, 14:11
Official
Hello cbsloane,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
