*****, debit order abuse, no client service

I am on my way to the Ombudsman for debit order abuse and forcing me to remain in a contract. I am not allowed to cancel my contract due to arrears and Cell C debits my account every week. One of my security questions when calling Cell C - when is your debit order date. (25th) Cell C just doesn't give a flying &%@# about me after 11 years of being a loyal, paying client. My contract ended in August but I'm not allowed to cancel. I have been "Switched Off" for 5 months and can't even call Cell C! What the F have you been thinking Cell C? I hope you understand that the Ombudsman will not just leave it and ignore it like your company has. It's a shame that you've messed it all up without my help :)