1 reviews | Active since Sept 2016

01 Mar 2017, 15:00

Debit order

<p>On the 28th of feb 2017,I got a shocking debit of 450 instead of my normal 269 and when I called cell c the only thing the agent would say was you upgraded and there is nothing we can do. </p> <p>I was of the opinion that some one would have the audacity to tell me that there would be an upgrade prorata fee very dissapointed wont aver upgrade with cell c</p>

0
Replies (2)
Cell C
Cell C's reply01 Mar 2017, 15:07
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into and urgent feedback availed. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards


Cell C | MH

Best regards,

Cell C
Cell C's reply02 Mar 2017, 08:57
Official

Kindly note that Skhumbuzo has been trying to get hold of you. May you please respond to the email he sent and he will gladly assist.

Regards

Cell C | MH

Best regards,