1 reviews | Active since Nov 2016
Cell C decided to debit my account in December before I got paid and not on the agreed upon date through out the year.
So I get a call a few days ago asking when will my bill be paid, also keep in mind that my service has been suspended due to no fault of mine, so the consultant asks me when will I pay, I ask the guy why was my account not debited on the last day as agreed, he could not answer and said I should call their call center, he then asked when will I pay, I advised him that the debit should go off on the last day of the month, as always.
Guess what, they try and debit my account today, then sends me messages that I will pay R70.00 for returned debit, WHO ASKED YOU TO DEBIT MY ACCOUNT TODAY!!!!!!!
I have been understanding, even over looked the fact that you suspended my services because CELL C decided to change my debit date, I want this issue sorted today.
Good morning Tanya
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Good morning Tanya
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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