dV
desire V

1 reviews | Active since Aug 2016

01 Sept 2016, 16:52

Debit order

<p>Last month I reported Cell C for the terrible service I received about the Debit order thing and quess what they debited more again from my account and the best part was they asked me to remove my previous post that I did not do since they did not send me confirmation about the problem being resolved, I am letting everybody know they are terrible and customer care does not even know what is going on useless beyond words!!!!!!!!!!!!!!</p>

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Replies (1)
Cell C
Cell C's reply02 Sept 2016, 07:58
Official

We will get one of our consultants to contact you and provide clarity regarding this matter.

Complaints and compliments logged on the platform cannot be removed by us or by the customer, therefore a consultant cannot instruct you to remove a post. However a consultant can kindly ask you to convert the review.

Regards

Cell C | PN

Best regards,